Girls Night Out- All Male Review

Dirty Rooms,Frozen Banana's Coffee Empty at 8 AM. Hot water empty. 3 employees in Kitchen on cell phones having conversations

My first night. I had to stand in yucky water in my shower. Just ewwwwww. As I was taking a shower, water was clogged and kept filling up. And it was my first day checking in. I have bumped up my one star to three stars. I liked the friendliness of the staff and efficiency and swiftness of checking in process. The other star is for their breakfast. They have fresh fruit bowl and greek yogurt. If you like crunchy waffle wait a little bit more longer after the waffle machine beeps.

Well. I LOVE that they have these huge 2 story rooms that accommodate 8 people very well with 2 bathrooms and a kitchenette. For the area, the price is really good. It's outdated in areas but clean. My grandkids and the adults were pleasantly surprised by the big airy indoor pool and jacuzzi when we arrived. Unfortunately both saunas don't work and the front desk said one has been down for about a year and the other warms up in about 30 mins but it didn't work for us. The eggs and meat at breakfast is very low quality but there is a god variety of other options. The coffee/cappuccino machine was great. After a long day skiing (remember I am a grandma! , we were so excited to use the jacuzzi again, only to find it cold. The front desk told me it had been drained for routine cleaning and would be warm in a few hours. That's after bed time. Oh well-not every manager can problem solve and have these things done midweek or early morning so it is available by the afternoon. I also left the door hanger asking for room cleaning when we were gone today but we were informed when I called that we have to bring down dirty towels to get clean ones and get a bag for our trash and leave it in the halls. So why have a door hanger for cleaning? Anyhow, things could be better but we are safe, together, and the beds and bedding is good (except the couch pullout-I wouldn't put adults on there . Pretty low quality on the sofa bed with no mattress cover. This place could be great with a little hospitality.

The price was fair, the room didn't smell or feel/look dirty. They provide free breakfast. Check in and check out was quick. Plenty of parking. Not many eating options around but for a quick stop, I would recommend this location.

$282 for one night for a room with a broken refrigerator. Airhead girl at the desk suggested I pull the refrigerator out from the wall to make sure it was turned on. Yes, it was turned on, but not working. It was colder outside, and it was a warm summer night. She couldn 't send anyone down to try to fix it, because there were no capable employees on duty who knew how to fix a refrigerator. She couldn 't give us another 1st floor room. She couldn 't do anything. Except the one thing she did do, was to hang up on me when I called back to the front desk for the third time seeking some kind of resolution to the problem. We were traveling with approximately $150 worth of food that needed to stay refrigerated. I expected that for the rate Best Western was charging, everything in the room would be operational. What a disappointment this place was! I received a lip service response from the management to my review of this place on another site. Really, do yourself a favor and stay elsewhere in this town. There are other hotels there... try one. Because this Best Western Plus is undoubtedly the weakest link in the chain.