Wendy's - Dubuque

Your service has really went down hill, I work close to Wendys, and I go there very often. But when you have to sit and wait at the drive thru for 10 minutes, with now a very long line of cars before someone takes your order is absolutely ridiculous!! There was no one taking orders...I come thru the drive thru for quick service, not for my whole lunch break!! Wake up, and serve the food!

Went inside waited a few seconds. Order was filled within 5 minutes. I received what I ordered. There was a long drive through line so I anticipated a little wait. Good food.

The gentleman, Willie, working the drive thru taking orders tonight was a pleasure! He was cheerful, articulate and polite! He seemed to really enjoy himself at work! Keep him around!