Nice Chinese - Downingtown

Food was delicious, the people who run it are amazing, and the menu offers a lot of options

Best Chinese restaurant in the area! Fresh ingredients and large portions, as well as fair prices. The wonton soup and hot and sour soup are both delicious!

Terrible. Unless your hungry. Worst chicken and sauce. Prices are way to high for the bad menu. No eggs in the fried rice. Its literally your normal Chinese food. Don't go here.

The food is ok, but my overall experience was disappointing for several reasons. 1. Unwelcoming Front Desk: The front desk staff, especially the elderly lady, was far from welcoming. She would simply throw the receipt at us. Imagine if I, as a customer, just threw my credit card at her while paying the bill—it would be deemed highly inappropriate. This lack of courtesy was quite off-putting. 2. Billing Discrepancy: The final bill was slightly higher than the menu prices. Although the difference was small, I am particular about where my money goes and believe that everything should be clearly stated on the receipt. When we asked for an explanation regarding the discrepancy, the staff started pointing toward our table and discussing something in their native language. While I'm not assuming they said anything negative, it made for a very uncomfortable experience. 3. Unpleasant Pickup Experience: We order some items for to-go. When our food was ready for pickup, the front desk lady directed us to where we could get forks, napkins, and sauce while standing in a manner that felt like she was preventing us from taking too much. When my wife took a fork, the lady remarked that she had already provided one. However, upon returning home, we realized that no fork had been included in our bag. I don't know how much they saved by not providing an extra fork, but this level of stinginess was quite annoying. I hope the management takes these concerns seriously to improve their customer service.

Best Chinese food in the area, extremely friendly service, and great order accuracy and portions