Jimmy John's - Downers Grove

Order at 19:30 o'clock I live 1 minute away, actually 2 blocks away. they hadn't appeared with my food. I waited for 50 minutes to call, they didn't call me back to say they couldn't make it or refund me. they didn't tell me how long it would take. terrible experience. I would have understood if they said that it might help, or they do not accept orders.

Times are tough seems like many of the Jimmy John's are at this time out of Turkey it's been a few days now so I ordered a Tuna instead. Service as usual was fast and friendly.

Yesterday as once in awhile I've ordered sandwich from this location via jj app, about 20 minutes later i got push notification that my sandwich is out for delivery, over an hour later since ordering i called them up asking where is my sandwich, first lady said that she will check and said that drive is still out there ,later they called me and said that my sandwich was delivered and left by doors ,but not exactly like described, i went around all shop doors multiple times during over 2 hours of waiting for my sandwich ,never got notice from app that it was delivered ,driver never called or texted me like it was always before ,so they claim that they delivered ,i guess i paid for simptomless sandwich ,cuz no one seen it from my co workers ,unless they delivered at wrong adress but in my opinion driver should make sure if the sandwich was delivered at proper place ,I've asked them also that i want my money back and that i won't order from them anymore and i finished the call cuz they ruined my lunch ,never called my back so i guess they don't really care about customers ,i won't cry about that 13 but jj just lost customer .

Nice fresh Jimmy John location. Chipper folks, crazy fast sandwiches.

I waited over an hour for A mayonnaise sandwich to be delivered less than half a mile.