Mcdonald's - Douglasville

The food tasted like it was fried in old oil, the people behind the counter just weren’t there for around 90% or the time or more. I asked for a water and some salt and the lady just left after saying she would get them, never to return and give them to me. The bathroom hadn’t been taken care of in many hours, there were no paper towels or even soap. All trash cans in the store were about to overflow. All they had was hand sanitizer. Do not recommend.

The bun machine went out and that led to a standstill on food! The line inside was long as well as the drive thru line(which was almost wrapped around the building)

I go every Wednesday at 11:30 for lunch and they are ON POINT. Best workers!! They might be out of stuff (which is beyond their control) and they still ask what I want and how I can change my order to make it good. They even had a remodel for weeks and that morning crew kept it up!!

Every time I come here to pick up an order where the pick up is I’m always left standing for 20 minutes before anyone even acknowledged my presence. The people at the front counter are always rude there is never a pleasant experience. Corporate needs to come in and take a look at what’s going on here. As a food delivery driver it takes too long, the customer service is terrible, and you just here them gossiping when they are not ignoring people simply picking up.

I picked up a double quarter pounder w cheese meal for my bf and a 20 piece nugget for me. I waited for my food for 20 minutes. The fries were hard and not fresh at all (I tried some right after receiving the food). Everything else seemed okay, until my boyfriend says I have to finish his burger bc he’s full. His burger was raw! McDonald’s meat isn’t thick, so why are the patties raw? It’s disgusting and ridiculous that it’s undercooked like that! I legit don’t know how he didn’t realize until there was barely any left. I don’t like leaving bad reviews, but I had to say something this time.