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Bidrage med feedbackCancelled my reservation made 2 weeks ago on the basis that they didn't have any steak. It was also my birthday meal... really disappointed.
As it was my wife 's 30th birthday I had booked a party of 8 for an evening meal. It was agreed by prior arrangement with the restaurant that my wife 's friend could decorate a table with birthday balloons and confetti in perpetuation for our arrival. However as we arrived another family had been seated at our decorated table. Even though the family notified the staff that they weren 't there for a 30th birthday. As our friends arrived before us they notified the staff that the table was decorated for our party but the response we got from the staff member was it wasn 't me that did it and made no effort to rectify the mistake. So it was up to my friends to explain to family that were sat at the table and move the balloons. However nothing could be done about the confetti as it was scattered all over. When ordering drinks a gin and tonic was spilt down one of my party 's jacket and in her hair. Fair to say she was far from impressed. This aside the food was very good and the portions were large. The staff supplied a bottle of prospectors in the way of an apology. However I would reccomend that certain staff members undergo training around attitudes and customer service.
Group booking; we arrived was asked to wait in the bar as our table wasn't ready. The bar which is the adjoining business is very dark and moody atmospheric and so the contrast from here to the restaurant was that the restaurant felt a little too bright. The restaurant have really tried to offer a fresh style to Bawtry, and the open cooking area is good to see. The food was nice, however, the service was in real need of improvement. Our fith table guest was crammed on the end said she felt like a child, a bigger table was needed. There was water glasses on the table but no offer of table water, bringing meals to the table wasn't well timed with each course someone having to wait, and also passing plates over people. The lady who owns it was warm and friendly and was really receptive to feedback, so I really think she will tweak these aspects. Improving table service is easy, getting the food right is priority and the food was lovely. The outside eating area looks good, and I think this restaurant will do well for casual dining.
The food was cooked to perfection one of the stakes was a little grisly no fault of the cook
Amazing food a place I will be visiting again steaks are awesome recommended but all in all food is top class Service: Dine in Meal type: Other Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5