Butler's Tea Room Bistro - Doncaster

Will never use this place again even though I live on the door step . The owner is rude arrogant and less than helpful. Have had two episodes with her , have given her chance after chance . Done now .

I was with my family and we went for a walk around Cusworth Park. We had worked up a thirst so decided to visit Butlers Tea Room for some refreshments. We got our drinks OK and were pleased to see so many dog walkers relaxing with their pets at the restaurant. Some of the animals were quite loud when anyone came near but it was nice to enjoy all creatures great and small enjoying the facilities. The restaurant is clean and tidy and the staff were all friendly and polite.

Cold! The food is fresh nice… however when all the customers are sat in coats.. does it not suggest that people are cold! Please make it cosy! Also I think the one toilet needs a lot of TLC.. cold, old grubby… no hot water.. especially when try to stop germs spreading..

Awful- Rude-Unprofessional Arrived with a large party incl. 2 elderly (in their 80s) and a small cavapoo. After we have settled down at their biggest table when a male staff approached us and asked us to leave as they only allow dogs next door. We politely got our things together and tried to move to next door when realised there is no space. Having made a long journey we waited in the cold for a bit more than 10min when two family move to one table to give us space seeing the elderlies are being cold. After settled in the other room, gone back to make pur drink and food order when we noticed 3 families sitting in the same place with dogs where we were preciously asked to leave. I didn’t want to make a scene so just went closer to the guy whom asked us to leave and asked him to explain his action towards us. He rudely said he cant make people sit outside if the next door room is full… i mentioned that it was also full when he asked us to leave when the owner lady started shouting at me in the most disrespectful way… i couldn’t believe to my ears… if i would have been alone i would have just left immediately but we 100% never will return.

Called in with family after a walk for a coffee and a cake. One of our party opted for the Ploughmans which was poor quality in terms of the amount on offer and taste. We had to buy a 2nd roll to bulk it out. Other food which included a toastie and scone were OK. Milkshakes were the sort you would get out of a carton and just poured into a glass £2.50 ea. Overall wasn't the best experience which is a shame. May stick to tea and a scone next time.