Pizza Hut - Des Moines

About an hour and half a waiting period for delivery, I drove into the load to learn the guy behind the theke had canceled our order because it was for delivery and he had no one to deliver. he was very rude and told me to have a nice night instead of trying to make the job. I'll never go to the pizza hut again.

Had the most pleasant experience there with the employee Kaleb, his customer service skills are above and beyond. Made my night 10x better . Food was fresh and ready at the time given

I haven't had pizza hut in years actually, but I was pleasantly surprised at the great taste of the pizza and the wings especially. I also worked there for about 6 months back in 2001 and it was a great second job delivering pizzas.

Everytime I order from here they are always extremely late and pizza arrives cold. Tonight is the last time I attempt to order from them. Ordered at 8pm and pizza didn’t arrive until 1030pm. Pizza was cold and there was basically no sauce on the pizza. I shouldn’t have to reheat my pizza in the oven when it’s delivered. Sent in a customer complaint via email so waiting to see if I get a response. If you’re going to order pizza on south side Des Moines I recommend Paul reveres or dominos, they always deliver on time and it’s hot!

I ordered online for the first time, it was very easy. It gave a pickup time of 6:35. I arrived just before that. I was told 8 more minutes. Did not have my cane with me, no chair, so I leaned on the end of the counter out of the way. It was nearly 20 minutes before it was ready. When I got home, (7 minute drive) the pizza and breadsticks were both cold. Very disappointed. I wondered if it was deliberate, since I had mentioned the promised time, clerk may not have liked that. Hot pizza, on time is what we want. Should I risk it again?