Papa Johns Pizza - Derby

If you want to eat dinner at a decent time like 6pm. Then you better order your pizza at 2:30-3pm because apparently it takes 3 hours to make the pizza and 30 mins for delivery. We ordered our pizza for delivery at 5 o'clock online. Time for delivered was at 6:40. Six forty came and went, rolled around 7 o'clock got a text saying our pizza is running behind. Call Papa John's and our pizza order hasn't even been made yet. Said it would be another hour or hour and half. That would be about 8-8:30. NO THANK YOU! We canceled our order. This isn't the first this happened to us with this store and it taking 3 hours. Horrible. Maybe you have better luck doing carring out. But when you don't feel like making the drive and going anywhere because your tired don't waste your time on getting a pizza from Derby Papa John's ?

It took us 2 1/2 hours to get our very cold pizza! Pizza was terrible! I will never order from here again!!

Solid Papa John’s outfit. Don’t judge a book by it’s cover. They make great pizza here, and always friendly. Best “budget” pizza in Derby. Hit this place up and AVOID the Pizza Hut- tried them twice and I’m not going back.

No reason for it to take 45 minutes just to start making pizzas. It is not that difficult of a job. Stay off your phones and do some actual work. If I was that bad at my job people would lose their

We normally don’t have issues but today we ordered out of necessity as my car is in the shop. Pizza tracker says “out for delivery” at 5:39. Manager calls and says the driver can’t find the house. Gave directions, no big deal. Pizza arrives at approx 6:35, ice cold, and the pizza folded up all over itself like the box was tossed or something. Pic attached. Manager was kind enough to refund us as my pregnant wife was ready to eat anything at this point but it was pretty unappetizing and gross, and like I mentioned, cold