Costa Coffee - Derby

You always know what you are getting at Costa and the service is quick and very good, however the last few times no one was clearing/cleaning the tables, not a good sign.

Every time I come here usually after shopping at Morrison’s I have to clean my own table despite there being plenty staff who seem to wander around in a daze. It’s never very busy and I’m not really surprised as the level of hygiene isn’t the best

There's a sign on the counter stating about being on the ball with Covid restrictions and keeping customers safe....it's a lie. The hygiene of this place is dreadful. Dirty tables everywhere, it wasn't busy and there were 4 staff members. 4 miserable looking staff members to be accurate. I asked for a table to be cleaned and had to stand with my tray as I watched one girl come and clear a table...not mine. then come over to mine to clear it... then she started to clear another table before deciding to fetch a cloth and wipe my table so I could sit down. The counter where you get the sugar from was sticky and covered in sugar. I had to go and ask for clean spoons for my daughters porridge....and was given 2 more dirty spoons. The couple sat behind us ended up cleaning and clearing their own table. We won't be going back. There really is no need for it though, like I said wasn't busy and doesn't take much to clear the tables whilst it's quiet. Don't waste your time, there's a McDonalds just round the corner, head there! at least the place is clean and the staff are cheerful. If i could give this place zero stars I would.

Had a drive through takeaway Ham and cheese panini Hot milk Fruit drink A wait in the queue and the staff were busy very polite and friendly service think they were fast just the volume of cars in these weird times. Thank all the team for there hard work and the wait was worth it well done I will be back.

This is a very popular Costa with very friendly staff but unfortunately they need to dedicate a member of staff to clear/clean the tables for new customers.