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Tilbagemelding
Bidrage med feedbackI've been to Viale a lot. It is definitely one of my favorite places to bring friends and family and guests from the city. Last night was no exception. The kitchen made a few minor mistakes that were quickly restored by a very efficient front of the house personnel who all helped each other. Our server, Erin, was thorough, friendly, responsive and even seemed to be an experienced professional in its first night shift. Beginning with a well-made cocktail and wine recommendation to a crisp caesar, excellent carbonara and pizza, and even though we never felt busy, rushed to go.
Viale has very good daily Italian cuisine. We were placed at a very rear table near the bathroom and the manager was very nice to move us after we requested it. I had the Aubergines Parmesan and it was well done. My wife had Pesto, Ravioli and it was excellent. The Italian salad had salami and olives, and even the small size was quite generous. The price was fair. Excellent and excellent service. It was a bit loud near the bar, but the conversation was still easy. Overall an excellent place.
A good “old faithful” for us but second thoughts starting to creep in after last night. Waiter was making jokes on how slow it was to get a drink from the bar. We told him we understood, it’s NYE. He said it was still unacceptable. Then, he said the cook staff was too slow too. “If they don’t get your food out soon, I’m going back there and cook it myself.” We never said a word about the speed of service. In fact, I thought it was just right, a bit of time between each course. What really threw us though was how much garlic was used in each dish. We LOVE garlic in our dishes but all three of our entrees (lobster, bison and short ribs) there was an over abundance of garlic, including larger chunks of chopped garlic that overpowered the lobster ravioli. Waiter suggested bread pudding was really good, we knew that already, but he said the kitchen takes a while to get this presented. Don’t know if he had a problem with the back of the house but you probably should not dog your staff to the customer. We’ll be back, overall good food still but staff should be reminded that they represent the entire restaurant.
Very disappointed. The food was sub par. Marinara sauce was tasteless, 25 dollar lasagna was cold and mushy with no layers. Almost like it was spooned into the plate Eggplant parmigiana was just weird and the flavor was inconsistent. Garlic bread was not very garlicky and everything was cold. We were being hosted by a friend so we didn’t want to make a fuss and hurt her feelings or we would have sent our meals back. So many better places for Italian in Denver and a much better value.
First time guests and really enjoyed almost all aspects. Smaller place but busy. Service was adequate and personable but just missed a few details we prefer with pace and check back, Food was all great and prepared fairly quickly given the place was packed. Overall, a new spot we will return to for sure.