The Original Chubby's Denver

Mistakes with orders are very common at this restaurant. If you realize there is an issue with your order and try to get a refund or have it fixed, the staff will often refuse. I have been a customer for 15 years and they consistently mess up my order by using green chili instead of the red chili I request. During my most recent visit, I checked my order before leaving and specifically asked for red chili fries. The staff member seemed to confirm this, but when I got home, I found that they had given me green chili instead. It was frustrating to realize that the receipt had been ripped off the bag so I couldn't see their mistake. Despite their high prices and the current economy, they are quick to take customers' money without consideration for their mistakes. It's disappointing to experience this level of dishonesty from a business. Located in the heart of Denver, surrounded by homeless individuals, I will no longer be supporting this establishment.

I really enjoyed the food. I’m very sad I won’t be eating here again. It’s a counter order place like any fast food. The 1 star service and atmosphere is only because I was forced to add a tip to my credit card but there is no staff tending the dining room. The credit card machine forces you to tip with the cashier staring on. I’m afraid not to tip in such situations because they just need to give a signal to the kitchen and I get extra phlegm in my food. So they extorted me for another 15% although I’m sure the staff makes far more hourly than the $10.81 Colorado waitstaff wage that tips were designed for. I do not complain when my table is dirty at a fast food place that asks for no tip. But when a tip is required, I expect service for that 15-25%. At minimum, a clean table and staff to box my leftovers and take my trash then clean the table when I leave ready to welcome the next guest. That is not this place. It is a fast food place that demands tips with no waitstaff. Was my first time trying this Colorado icon, and I’m sorry to say, despite the great food I will never return. If I could afford a 15% tip, which is their minimum with a cashier staring on, I would go to a full service restaurant. No option for custom tip or “no tip” but an employee, responsible for my food, staring on. Dear owners: Please change this practice as tips are for employees making the 2023 Colorado waiter wage of $10.81 hour. Put a tip jar for cash out so tipping is a choice, not required while an employee stares and judges your customers.

The chili cheese fries are fantastic! I went out of my way just to try them. The green chili has a delightful flavor on its own, but when you put it on fries and add cheese, it's pure awesomeness.

This place has the best food around .. but they slow asSnails. They didn 't offer and condiments so we didn 't ask but the food man makes up for the wait... I get it!, cause the food so good they be busy as heck but they need people to prep the food a bit faster cause it takes away from the whole feel of the establishment.

I love chubbys food, however the man who was at the cash register did not leave high expectations. You come because the food is good, but when you come you have to deal with grumpy faces and they cannot answer a thank you or a good afternoon? where kindness towards the client remains, without a doubt I will not return to this restaurant I prefer to go to another not so well-known place and they treat me well than to come to this one and only make pouting faces