Alcan Smokehouse Ltd - Dawson Creek

Oddly laid out with decor that is almost there but end up looking uncannily uncomfortable. Just doesn't feel right. Service is not quite up to par. Slow and unprofessional. Not unfriendly but in over their head. The beef brisket was uneatable. Hard as a hockey puck. One of the handful of meals I have ever sent back in my 50 years. Granted, it's hard to cook beef brisket, but don't sell it if you can't make it. Tortellini was ok.

Oh boyo boy... where to start. Service and bacon potato soup were excellent, and what earned the extra star. If you are a Smoked Meat Sandwich Purist, turn around immediately and RUN as fast as you can, it 's nothing short of blasphemous. Everything wrong about this sandwich; served on thick, heavy, toasted (or in my case, burnt) wheat-bread, smothered in some sort of mayonnaise-type dressing , topped with miserable amount of terribly dried-out chewy meat. Caesar salad was tiny, over-dressed and mostly croutons. Server was very pleasant, but I can think of many other things to do with $24... like light it on fire. Do yourself a favour: go down the street to grocery store, grab loaf of Rye bread, package of smoked meat, btl of mustard and sml jar of pickles for $10, and you 'll have dynamite sandwiches all week.

I really want to love this place and support a local business, but I 've been here 4 times and it 's been bad every time. Slow service and mediocre-at-best food. My last experience was tonight. I waited 1 hour for my takeout which was supposed to be a 20 minute wait. The waitresses kept telling me it would be 6 minutes, then that it was being boxed up, then that it was almost ready, and again that it was being bagged. I waited in the restaurant over half an hour! So in total it took an hour to be ready. I complained to the managers/owners who just gave excuses and made me feel bad about saying something. They forgot to give me my drinks that I had paid for, so I had to go back to get them. The food itself was terrible. The pasta was over cooked and the cheese sauce cold and congealed. The meat was cold and dry, and they forgot 2 sauces that we had paid for. When I called to tell them about the cold food and missing items. they didn 't seem to care. I asked for them to refund part of the money I paid, and the guy said 'we won 't do that ' and then hung up on me. I 'll be contacting my credit card company to request a refund. I 'll never come back here.

Amazing brisket melts in your mouth. Also had the homemade vanilla bean ice cream with home made Saskatoon berry pie. Best meal I have had out for a while. Would recommend you take the time to check this place out. Wait staff are very friendly and service was really good.

Best brisket plate I've had anywhere and the smokehouse caeser is now a go to. Sad to see it was closed last trip out to Dawson. Hopefully bot permanent. Never had any issues waiting or with the staff. Both were great.