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Bidrage med feedbackI came with my family. There are 10 of us. Luisito made sure we all had a great time! He set up activities for us to do and made sure we were comfortable. He gave us local recommendations and was able to answer all our questions. He made the trip so enjoyable.
I love the beach and how secluded it was it was connected to the Hotel soooo as soon as you walk out the beach is right there Luis palencia Was so sweet and helpful, he made our experience so nice because he was one of the nicest staff members And would go out of his way for us the hotel had a convenience store attatched which had a deli section The beach was secluded it was barely anyone on our side and it’s in the safer part of Miami Beach . We also got free bike rentals and the boardwalk was so long which was nice for bike riding, Does an outdoor workout area called muscle Beach which was only a 15 minute bike ride down the board walk Luis was the one who told us about this awesome gym and cool restaurants ! He should get a raise ! Nicest staff member out of all of the west gates ?
My family really enjoyed staying at westgate south beach Miami. The staff are really friendly and pleasant. Specially shout out to Luisito he’s one best employee there who help us a lot about the activity and shows us fun staff. Thank you. We can’t wait to see guys again on our next vacation…
We frequent Miami Beach once or twice a year for the last 5 years and so far, this is our favorite place to stay. We rented a spacious one bedroom unit for essentially the same price as what tiny closets cost at other hotels. It 's a game changer, especially if you 're traveling with kids. We were also given an in-person welcome by Luisito who directed our attention to various activities and hotel 's social events. That 's a nice touch and especially good for kids to have something out of the ordinary. We also got some USEFUL suggestions on food options... That local area of Miami beach has very limited food choices, at least by NY standards (the hotel has a small cafe, which is a plus . And, all those options to eat out are on the expensive side. We were given a great suggestion for delivery/take out, so on some nights that 's exactly what we used... and we also got some substantial discounts to a local restaurant. For someone who is not local, it 's GREAT to have suggestions of good and affordable places. So, thanks Luisito and you should get a raise ; This is a smaller hotel and many of the units are privately owned (or rented , so it wasn 't very crowded or crazy. There is plenty of space and unlike many venue hotels, the number of non-resident visitors is low. There is always someone at reception, and after a certain hour, the front door is key access only or receptionist access. The Hotel has a pool and a small playground for kids. Our unit had two TVs, a Jacuzzi, full kitchen with a fridge, stove, dishwasher and all the basic instruments, dishes and silverware. The rooms were clean and relatively new. Everything worked. There was a small water stain in one of the kitchen upper corners. I 'm SURE it will get fixed soon. The staff were VERY GOOD and always polite and respectful. Above and beyond the impersonal robots you see at a typical hotel. I don 't think we came during a very busy time, so service wasn 't rushed and we never had to wait for anything. It 's obvious that the management is working on improving the property, so that 's a welcome sight. I get the impression that someone is actually concerned about improving the place. So many hotels in the area are OLD... and just riding out the days of gloried past... There are a couple of things I would improve. 1 The pool is too deep for very little kids. Kids under 5 can not be left alone at all. A kiddie pool would be a great addition. Say a small pool by the playground. Or a couple more kiddie flotation vests. 2 The Cabana in the back area is a bit small and there is no shade near it. So, while the main area has many tables with umbrellas, the backyard area does not. We didn 't have any bug issues in our room. I once found a half-dead ant... so much excitement. This is a 3 story resort in Florida. Anyone thinking it 's possible to eliminate all insect life on low floors in hot and humid environment is insane. They don 't have a common pest problem as far as I could see. We 're all very happy with the place and will come back in the future. Also, a HUGE plus is that the management weren 't getting their noses into our personal life, if you get my drift... I will not tolerate being treated like a 5 year old, so being treated with respect is a big plus for me.
We loved westgate at south beach Very cleaned hotel many activities through out the week the kids had an amazing time the pool was cristal clear and the beach was perfect we stayed over the labor day week. Its not a big hotel and thats what we loved not crowded, very relaxing stay luisito is the events coordinator and he is so informative Can’t wait to be back Thank you Guillermo for making our check out process so smooth
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