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Bidrage med feedbackI genuinely love Italian Pie. Just not this location! The manager/owner Yohanna is condescending, unprofessional and very combative . I have gone into this establishment and the guy preparing the food was kind and spoke with my husband and I often. Yesterday was a different story. We ordered and we were extremely disappointed in the food my noodles in my Alfredo were over cooked and the chicken was hard to chew and burnt with little to no sauce. Mozzarella sticks were cold inside cheese not melted. The pizza didn’t seem fresh, I honestly called out of concern hoping that the establishment was okay and no one new was working in the kitchen. However , Yohanna has ruined the possibility of a return from me and my family. I will drive to the one on Lawrenceville Hwy before returning here. The issue is that there is no need to be rude in business these days with a pizza place on almost every corner. There is this thing called loyalty to those that we build relationships with. Lack of the ability to provide customer service and simple kindness ruined this one.
Chicken Tenders were hot, fresh and crispy out of the fryer. Atmosphere is like another one of those Early Mid 2000's vibe inside with a couple of HDTV's hanging on a wall (i guess that's a bonus) overall fine.
Where do I start , as I’m waiting for my pizza I over heard the cook telling the young black gentleman don’t take anymore calls for two slices wasting time we are trying to get these other pizzas ready , when I went to pay I felt the disrespect he was getting from the cook like first of all just cause he’s a young black man doesn’t mean you can just treat him any kind of way when it comes to customer service you need patience even when your under pressure, the older Latino gentleman was very rude and disrespectful to him and I didn’t appreciate how he told him don’t take any orders for 2 slices and told me my wait was going to be 25 mins for two slices of pizza , will be reporting that act of hate against DJ no one should ever feel disrespected in a work Environment! Will be reporting this to corporate, DJ Has Rights as a young Black man
They were very nice, the food was delicious! Definitely coming back! :
What an experience first time here. The young gentleman behind the counter could not have been more gracious and helpful! We had side salads, pizza, cannoli, and cheesecake; all which tasted fresh and amazing! The gentleman making the food was also friendly and went above and beyond to make sure we had what we wanted to eat. I was accompanied by a friend who is both blind and hearing impaired and they were very accommodating, including muting the tv we just happened to end up sitting under. Highly recommend this place for both the food and customer service! Top notch in both areas!