Cold Stone Creamery - Cypress

I was really impressed by the customer service here! These young people were very respectful, kind, and courteous!! You just don't see this many places anymore and I want to applaud it!! Thank you Kayli!!

I may have went on a one-off day because there were only 2 people working...one taking care of online orders and the other walk-in customers. Service was incredibly slow, we waited around d 25 minutes just to place our order. Hopefully this isn't the norm!

I mixed the vanilla and mint ice cream with Oreos and it was so good!

Order the largest carton online. After we picked it up, we noticed that none of the toppings were mixed into the ice cream. We could hardly eat it because the strawberries were large frozen blocks. Note- don’t order online for pickup and order in person so you can watch the staff and make sure they are properly mixing your ice cream. Disappointed.

We ordered chocolate ice cream cakes they were yummylicious.