Baskin-robbins - Cumming

Ask for Taylor J. (The one with the pink hair) because she is the real deal. Low key fabulous! Thank you for providing excellent service to this Birthday girl!!!

Did take out at window for an ice cream cone. Asked for one scoop of jamoca fudge in a waffle cone with sprinkles. Got a waffle cone with fudge coated on it. Told the girl I didn’t order that. She proceeded to dump that ice cream in a plain waffle cone and added more ice cream. Then added about 10 sprinkles.Handed me the cone that was broken due to overstuffing the cone.To the owner…… I understand it’s hard to find people to work but how about putting the effort into training your employees. On the flip side you lost money on my order!!!!

Whenever you order a chocolate milkshake through the drive through and they’re out, 50% of the time they’ll just use vanilla ice cream and some chocolate syrup without telling you of the change. Which, usually would be fine, if the chocolate syrup didn’t have an awful aftertaste. Plus you’re not exactly getting what you ordered in the first place.

Whenever you order a chocolate milkshake through the drive through and they’re out, 50% of the time they’ll just use vanilla ice cream and some chocolate syrup without telling you of the change. Which, usually would be fine, if the chocolate syrup didn’t have an awful aftertaste. Plus you’re not exactly getting what you ordered in the first place.

This Baskin Robbins has serious management issues. Employees are very rude and charging for extra spoons and sharing cups. Never greets or thanks customers.