Jack's - Cullman

Eating is usually good, have a few bad, but for most part it is good to go fast food burgers.

Nice new building, but that's it. Service was terrible. 2 hamburgers took 30 minutes to get them. During 2 employees on the phone SMS. You want to hurry back to this Jack?

Honestly i would avoid this place due to the simple fact that they could not get a single item order correct i had ordered a grilled chicken salad extra everything (cheese bacon chicken everything) costed me 19$ which i was fine with got home and it was just a basic salad no extra cheese no extra bacon no extra chicken nothing so if i was everyone i would go somewhere that wont rob you of money or food

Went here to get Dinner for the family. Had to repeat each item I was ordering multiple times. They were out of most of the shakes. The staff member working the drive-thru was rude. After asking for multiple different shakes, I asked what they had in stock. The guy told me to just tell him what I wanted. I explained I had already asked for 5 different shakes that they don't have so instead of wasting my time just tell me what they do have. My order was wrong. I didn't feel like going back to have it fixed since the order they gave me matched what I was charged for but my order was inputted wrong. I was shocked because I had such a great experience at the Dodge City location. I will give this location another chance at a later time and change my rating accordingly.

Terrible experience. Came through the ride thru with my 2 years old at 12:40. We're coming into the window and aren't greeted with a happy one? How or you? Just an acidic face, almost like her? I'm ready to get out of my way. A taller, darker, hairy man (he swears a manager) brings my food over and sleeps it out of the window to grab for me. Do I have my food in my hand? or any kind of friendly conversation. I say thank you for having a nice day, but before the words can even leave my mouth, the window is muddled in my face. I've come to these Jacks for many years and never had such treatment.