Imperial Lounge And - Croydon

We arrived at 6:15pm and were the first ones in the restaurant. By 7:50pm, we still hadn't received our main course. We kept hearing apologies while watching countless takeaway orders being fulfilled. It seems that takeaways were the priority over customers dining in. Overall, it was a terrible experience.

This restaurant is absolutely terrible. It's a shame there isn't a zero rating option on Trip Advisor. Over the years, this place has really declined and it's time for a food inspection. We were served spoiled vegetables and when we mentioned it to the waiter, he told us he eats the same thing. Another customer mentioned that the kung pao chicken was swimming in tomato sauce, to the point where I suggested they just bring the ketchup bottle and I could add it myself. The fish and chicken both tasted off, but we felt too uncomfortable to complain and ended up paying just to avoid a confrontation. This place should be shut down for serving such low-quality food.

The food we ordered was disappointing. The chili chicken had bad mixed peppers and left a bad aftertaste, while the kung pao chicken was overpowered by ketchup and soy sauce. The chicken was soggy and lacked flavor. The Singapore noodles also had a strange aftertaste, possibly from bad curry sauce and peppers. When we raised our concerns to the waiter, he dismissed them, claiming there was nothing wrong with the food. Overall, it was a waste of money.

The restaurant needs a real update and clean. There was a musty smell in the foyer and the sofa seats were torn although the seats were comfortable. Food was okay and the service good.

Very Bad experience. Not a clean place … door, toilet even drinking glass was smelly Food Average , Naan and Rotti was not fresh Service Few staff but it was slow Inside bit dull and dark Will not go back at all …