Jamba - Crown Point

My details of this workplace, im in love with all of the bowls and smoothies! but... I was just wondering why you as an owner think it's totally okay to allow your employees who request time off for a covid test to continue working under the possibility that they are covid positive. this is completely unacceptable and i don't feel comfortable coming in for my smoothies etc when you have a workplace with no protocol for covid.

The staff. I just came through the drive thru and they have cups in the drive thru window for sale. My elderly mom is cup crazy and always buys cups at different coffee shops. She asked the girl at the window if she could see a cup. The girl wouldn’t let her see it and then finally let her see it. She said if you want to buy a cup then come in. My mom is elderly and in a wheelchair! You need to train your employees to have respect!

Experience I had today at this location was subpar for the prices they ask for their menu items. My girlfriend and I have dietary restrictions (vegans) and ordered smoothies with 2 plant based English muffins. With a name like that you would think their vegan but no. I told the individual taking the order that the food needs to be vegan. When we got up to the window she informed me they no longer had muffins but croissants. Said that was fine but was given a muffin that had egg and cheese on it.(even though the website states they don’t use egg and the cheese is vegan. Girlfriend asked if there’s butter in the croissants to which the girl replied “yeah, but let me go check”. My girlfriend then restates we’re vegan to which she replied “yeah I know” very dismissively. Paying $20 for two English muffins and two smoothies you think they would have a better customer service experience. So you knew we’re vegan but don’t care and still want to feed us animal based products. If your looking for food options look else where.

I love Jamba Juice!! They have so much different smoothies and each time I come here I get a new one to try. I?m never disappointed in their smoothies and their service. You guys rock!

Great quick service, kind staff, and good smoothies. The staff even went out of their way to sanitize equipment before using it to make my smoothie because I have food allergies and offered to make us something else if we didn't like our smoothies.