Caffè Nero - Crossing

Coffee I just picked up today was horrible! Had to throw it away! I usually love cafe Nero coffee but today was so bad!

Really? We need a code to use the bathroom? No other location does this. What a shame since this is a good location otherwise.

Love this place!! .always get great service with a smile i love their vegan breakfast roll n cafe au lait super yum.today i was running late for an appt just grabbed a danish n chocolate crossaint for a friend ...so tempting to get one for myself .

I came to enjoy afternoon coffee with some quite Monday afternoon atmosphere which I enjoy generally in cafe Nero on weekdays. However, The barista not only present negative attitude when I asked for my Americano in a regular cup but also dropped the hot coffee cup aggressively on the checking out table after (even though) I requested it before he used the paper cup. This, coupled with the oversight of not asking for takeout or dine-in preference, highlights the need for better customer service training at this Cafe Nero location.

Hours aren't posted on the door but Google says they open at 7am on weekdays. Multiple times I've come here between 7 and 7:15am and they are closed. Please update your hours or get employees that will open up when you're supposed to be.