Popeyes Louisiana Kitchen - Covington

It's turning into the Best Chicken It's all Good! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Red Beans and Rice, Chicken Sandwich Parking space: Plenty of parking Parking options: Free parking lot

I ordered online. I think the person taking orders was new. I went to the drive thru, and he instructed me to go in for door dash. I said I had a mobile order, not door dash. It took several minutes for them to ask me to pull forward, that they found my order. The order screen was black, so nothing was visible for people to order from. My order was correct and was fresh. I tried the shrimp for the first time. I liked them, just a tad spicy for my taste. A good amount of gravy on my potatoes. The only thing I didn't like was the dry biscuit. Wheelchair accessibility: I would not come here with a wheelchair. The parking lot is a bit difficult, and the doorway is not easily navigated.

I’ve never left a review ever but this is my second time in a row that I have come to this location and they have told me that they couldn’t cook chicken because they had to filter the fryer. They were saying everything was burning which leads me to believe they don’t filter them enough during the week to avoid this issue. I am a kitchen manager so I’m speaking from my point of view. I understand things happen but this is 2 times consecutively at this location. It’s just a bad look for your business.

Run from this location! Food: 1 Service: 1 Atmosphere: 1

Great southern hospitality and excellent customer service. Best location I’ve ever been too. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5