Tapas Factory - County Durham

Ordered the Faustino white Rioja from the menu £20.95. Owner returned with a bottle of wine and without offering a taste, poured 2 glasses. I tasted the wine and it was obviously table wine worth around £1. When I questioned this he said he has had trouble getting hold of his usual wine. He returned with an alternative bottle, white Rioja this time, which he said would be the same price. This wine was fine but produced by Lidl and on sale £5.95. We ordered 3 tapas dishes with the plan to order a couple more afterwards. Chicken croquettes were a little bland but the meatballs and the beef stew were both lovely. All the sauces were mopped up with the slices of tiger bread. We were looking to order a couple more tapas but despite two waitresses sat at the table near the kitchen, they were busy on their phones so we didn’t bother. We were the only customers in the restaurant until another 3 arrived so I saw the opportunity to ask for the bill. He returned with the bill which included 10% service charge which I asked to be removed. We hadn’t received any service to speak of. I also mentioned he had purchased the wine from Lidl so was not worth the £20.95. He returned with a revised bill, no service charge and wine at £17.95. Still well over priced but we paid and left. We enjoyed the food but trying to pass off £1 table wine for Faustino was taking the **** out of his customers.

There was one guy who was so rude serving us but the food was lovely

Great little eatery, had a selection of tapas and everyone was fantastic. Would definitely recommend

Lovely family lunch on a Sunday. Very welcoming when we came in and the food was lovely and fresh! We would 100% visit again!

The restaurant was packed and the food was amazing. It was a bit warm due to the crowd, but I highly recommend it.