Taco Bell - Council Bluffs

Through the trip thru, had to order 3 people and was not fast enough for antonio apparently. he was very rude when I asked a question about her crates. When I told him I couldn't hear him, he yelled at me. When I went into the window, I asked him if he had a bad day, and he's got back to snuck with me. keep that window on me while I spoke and laughed and then gave me my food and refused to help me further. the half of our order was wrong and we missed our pop, so I wanted to go to the door to correct it and the door was locked and nobody would answer. I tried to call her three times on the phone, never got a answer. When I first called the company, I was hanged, so I called again and spoke to someone else and was offered good tickets for three free items instead of my money back. not sure how well this goes, it will probably be a limit that is not equal to what I have ordered. everything in all was not very satisfied with the service at all! we will never return to this taco bell, as discouraging as people treat today!

Not sure whats happening to the place but all the tbs in town are dropping in food and service quality, you never know what your going to get. Ordered tonight, prices on the board are wrong in favor of the restaurant and they only gave us half our order. Not going back again

They’re constantly out of all the basic ingredients to make anything on their menu…who is running this location? It’s been months like this. No other fast food restaurants are having these issues.

They should edit the store hours for the lobby. It's always a guess in the mornings in weekends if the lobby will be open or if it's only drive thru. Most of the time the lobby seems to be closed. This location is close to my house, with gas prices high, I prefer to walk the 2 blocks. However, I'm not gonna walk and stand in the drive thru.

Went through drive thru and asked to pull around to pull around to pick up order. Okay no problem. Sat ten minutes no orderSo I went in and the girl at drive thru said to the guys making orders why wasn't this taken out and of course shrugging showers. I am assuming the guy that brought me the order to counter was the manager boy does he need customer service training. I was hot. I wanted fast food not cold food. But go figure he had his money make them wait