Il Lido Italian Canteen - COTTESLOE

A touch of arrogance is creaping in with some of the staff. It's nice but... Service: Dine in Food: 3 Service: 3 Atmosphere: 3

Dishes are not special, but recommend coffee tasty. Service: Dine in Meal type: Brunch Price per person: A$20–40

My partner made a booking at Il Lido for what was meant to be a memorable anniversary lunch. Unfortunately, our experience was far from the special occasion we had hoped for. The service was notably lacking from the get go; our wait staff appeared disinterested, and their inattentiveness was highlighted by our need to request the sparkling water three times before it was brought out. Additionally, another drink we ordered during our main course was completely forgotten. The issues didn’t stop at the service. The quality of the food, particularly the steak entree and the mushroom pasta was disappointing for the price we had to pay. The pasta was undercooked and lacked flavor, while the mushrooms themselves were overcooked, resulting in a dish that was unsatisfying on all fronts. When I expressed our dissatisfaction, the response was to comp one of the drinks. This was a gesture that did little to address the overall subpar service and poor dining experience. This lack of genuine concern only added to our disappointment. Celebrating an anniversary should feel special, but the neglect from the staff and the underwhelming meal made us feel undervalued and overlooked. I sincerely hope Il Lido takes this feedback seriously and implements changes to improve both their service and culinary offerings, ensuring that future patrons celebrating important moments leave with happier memories than we did.

Extremely disappointed with the service, particularly the maître d who seemed attentive to the table next to us whom appeared to be friends or family, but practically ignored us. Meal type: Lunch Food: 2 Atmosphere: 3

Heard good things, but I don't think today was a good day Service: Dine in Food: 4 Service: 3