Tim Hortons - Coquitlam

The personal was ok. food quality was ok, not the perfect. location inside is very clean and renovated. around the seating area is the window. enjoy their coffee free parking and beautiful layout. You don't know why tim hortons every day strikes. they give them a sight, and they put on one. They used to be generous. cultural change, I guess!

Girl who make the breakfast every morning around 6:20 a.m. is very rude all the time. She is not even taking my order but still she don’t know how to serve a customer. Her tone and the way of talking about me while preparing the order is very unpleasant and disrespectful. Every single time she prepared a wrong order. Better you should teach your staff (specifically that girl who prepared the order in the morning) how to deal with a customer.

Terrible service, we ordered two bottles of water and food. The lady on the speaker repeated the order back. Once we got to the window they charged us only for the food and forgot about the drinks causing us to make two separate transactions.We got onto the highway, started opening the sandwich we found a long black hair.This isn't the first this had happened. Very unsanitary.Tim hortons needs to get edited and get their standards up to par.

Did a mobile order for two drinks. 10 people who walked in after me got their drinks before me and knew something was wrong. Asked the cashier and she found my order in the trash or something. Then she said she was going to make it. 3 more people order after that and get their drinks after that. I ask the person making drinks where my order was. She said she had to ask the cashier. Apparently there was further miscommunication between the staff because neither of them made it. Pretty ridiculous. Worst location I have ever been too. Staff are literally incompetent or have poor training. Manager on the shift speaks poor English and has bad customer service skills.

The quality of service is going down every day at this location. We have been getting more creamer than coffee as well as very badly made bagels, sandwiches and wraps. Sometimes they don't even wrap the food properly. I am very disappointed at this service, we went to get wrap on February 14th at abot 19:20 which was horrible. They mess up order more frequently, I guess the women are not interested in their jobs.