The Deathstar - Conroe

There are likely better HEBs out there but I still love this West U location all the same. Where other stores may be newer with a larger parking lot and bigger selection, I have still managed to get everything I want from this location. I find the service is excellent, the store is clean, the prices are average, but the inventory is always well stocked. In terms of reliability, the latter is crucial. Parking here can be a challenge. The lanes are narrow and there are only so many entrances to the lot. While folks are constantly battling for parking, the store itself is rarely ever that busy. The cart staff is good about keeping the lot relatively free of carts and are good about keeping the front area organized. I have had good experiences with their bakery and deli, especially for catering. I'm all about rocking the buttered tortillas when they're available. I love their produce selection and have been a big fan of their fresh peanut butter machines. While the cashier's are usually quick, the more popular way to go is through self-check out. The service is the most underrated aspect in my opinion. They've been supremely helpful in bringing groceries out to my vehicle for me (especially when there's a lot), they're on top of the curbside pickup, and they're excellent about helping folks find what they need. Big ups to the West U H-E-B team.

I recently had a weighted item with a printed label indicating the chicken salad was $9.64 but the price I got charged on my curbside receipt was over $10. A customer service rep emailed said the printed label is the in-store price (see first attachment). What in the world? What business doesn't honor the printed label price then tries to justify it by saying in-store prices differ from curbside prices? The label doesn't indicate an in-store price vs a curbside price. It shows one price (see second attachment) the curbside receipt does not reflect the label price. Sure, the overcharged amount is very minor but it is the principle of the grocery store charging unsuspecting customers more than the sticker price. BUYER BEWARE...pay attention to your receipt because you could be paying more for items than the printed label prices.

This review is for the deli department only. I was Doordash for my youngest daughter's last-minute office Christmas potluck. She ordered the rotisserie chicken small croissant party tray one day earlier online. When I dropped by at the scheduled time, it was ready. The deli employee was very nice. My daughter brought the left over home. I had several for dinner and it was absolutely delicious. The cost was $25.99 (24 counts) with a $2 coupon. It was a good deal.

Greatest place on earth I love it here!!! This is my least fav location in the area but it's right by my job

Love Love ....LOVE...!!!! HEB on Buffalo Speedway...One complaint... In women's bathroom around 3:30 PM today when about 4 or 5 EMPLOYEES came and departed without Washing their hands after using the bathroom....How gross. So verily gross...!!! Extremely unhealthy and unhygienic for this to happen...They are handling our food...!!! I mentioned it to a manager....No response.. Please know that customers notice such and find it to be quiet distrubting and disgusting..