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Bidrage med feedbackWent to WF to pick up prepared food for lunch. Burritos were far more expensive than the very same ones at the nearby Natural Grocers! Further, a number of food items were not even available (vegetarian egg rolls, etc. . Looked around the store, found that a number of shelves were empty or nearly so. I'll not waste my time there again.
I’m over covid. So tough to purchase hot food. Miss the buffet style business. Hate wearing a mask. Ugh. But clean store. Well run. Did get something to eat. Crowded. Long check out lines
My how times have changed. Returns never used to be such a big freaking deal. I've been I hope it's customer since the 80s. It was much more flexible and accommodating even five years ago. Now? Not only do you have a barcode that shows the product was a Whole Foods product, its a robotic repeating of policy instead of customer service. I was even going to buy additional products. Because I didn't have a receipt but I had the product and explained all that I got not only a decline but a lecture about another return. Any other time if I got sour cherries from produce, or substandard quality items, I never even had to ask for a store manager. Now? Have to ask for a store manager, with the front desk clerk asking me three or four questions about my receipt, the item, the date, and then when I remembered it was a cash refund call the manager again who seem to be retaliatory in his tone when he said that he would not offer a refund or an exchange, even though I was paying more for the item I was getting. This is what it means when people say they've gone corporate. The corporate number was useless but then again it's a Sunday evening, and all he could do is repeat policy like a robot, and then say stupid stuff like well I don't work at the store. So no more purchases because it seemed from their attitude that I'm running them out of business, which is beyond insulting after all the money I've spent over the years at Whole Foods in Dallas, Plano, Austin Texas, and both Whole Foods in Colorado Springs when they had two. That's cool King Soopers has better produce, is not out of fajita meat in the meat department 75% of the nd Sprouts has cheaper produce and Sprouts has cheaper produce.
The butcher and fish counter guys are so nice. Cashiers too! The first day I came here i thought they were giving away free stuff or something because there were too many customers and the store was crowded by post-Covid standards, but it was also the day before the Fourth of July so that was my bad. WF is my fave store so I've been here almost every day since then. Produce is fresh, fish varieties are plentiful, great selection of whole bean Fair Trade coffees, the lines move quickly, and the staff are helpful.
What a joke this meat department is. I get there at 9 a.m. and they are already out of a sale item, skirt steak. They probably did not have any at opening! The cutter said it would he 2 hours before he had anymore out. Hardly a friendly bunch either. 5 people just looked at me and didn't say a word. I don't need to shop here. I suggest not shopping here to anyone else who happens to read this review.