The Bistro. Eat. Drink. Connect.

Great stay at this hotel in the heart of the campus. Entire staff was very friendly and the attached parking garage was great for being able to go in and out. Want to give a special shout out to Charlie at the front desk who was very friendly and helpful!

The management of this property and the rooms at this property are not representative of the high quality and professionalism that I have experienced at other Marriott Bonvoy properties. The condition of our room was awful. See the attached pictures. It was USC 's Homecoming weekend, and I can now see why the property was not sold out. Prior to our stay, attempting to work with the front desk manager (M. Washington and the general manager (K. Tyner regarding cancelling or changing the date of my reservation due to a family emergency was the worst experience I have ever had with any hotel staff. Both were unwilling to work with us. Ms. Tyner 's tone was very rude, and she made comments such as ‘ your status doesn’t matter’ and 'you should have bought the trip insurance . They even cancelled the reservation and charged my credit card even though we had just made an inquiry and did not tell them to cancel the reservation. The Titanium Elite Support customer service rep and supervisor corrected the situation as well as they could.

I love this hotel! My first encounter was with buddy who after a long and dubious trip of delayed flights and being stranded momentarily he got my partner and I checked in and answered our questions effectively! Then I ended up getting sick over night Ashley took such great care of me! She brought up liquids and medicine to my room from the market, charged them to the room, ran around and got me an ice bag to help, brought extra towels and pillow. She absolutely won us over. These two made our horrible business trip so much more delightful. Also this hotel is conveniently located near usc and to downtown. A plus from us!

Nice Courtyard conveniently located near USC. The staff are friendly and accommodating and made my overnight stay comfortable. Enjoyed the outdoor space for a bit of relaxation. The Bistro offerings are consistent and very good. Was there for a conference and found the space comfortable. Free parking in a downtown location a pleasant surprise.

A word of warning. I booked a room at Courtyard downtown Columbia, SC that I had to cancel about 32 hours ahead of check in. I was told I would not be charged. I was charged $227.36 on my credit card.