Great American Cookies - Feedback

1 of my 6 cookies was great, the other 5 were not. Rock hard so either overcooked or they were day old, and it was before noon.

Chocolate chip cookies have no flavor. I get a hint of chocolate when I bite into a chip but other than that, nothing. No vanilla, no brown sugar, no cinnamon....

I come here way more often than I probably should, And I am always pleased! Like all retail places, it can be pretty crazy sometimes! No one in retail loves the...

The staff here use to be kind and caring. Now they are just rude and unbotherd. No body wants to work anymore and being pleasant is out of the question. Really...

The entire staff was rude and uninterested in doing their jobs. The young girl with the cow hook in her nose was most rude and unprofessional. She will cost you...

4 workers in the back who make/bake the food and frost cookies are NOT wearing masks and NO HAT. They are more busy talking than working too. The two people in...

Super nice help and the pretzels?? are tasty! Yup, my cookie cake was fantastic, but I went there for pretzels. Nice snack on a trip out of town. Nice to walk t...

The Collierville Great American Cookie came in and saved the day after Germantown dropped the ball on my son?s birthday order (which after reading their reviews...

I got 10 cookies...mostly the chewy pecan, soooo moist and delicious!

I love the great American cookie store. If you haven't tried the chewy chocolate supremes I definitely recommend it. A great place to take the family for a trea...