Starbucks - Cleveland

Recently, I've been spending a significant amount of time at the main campus due to my health needs, so this stop here at SB has become part of my self-care routine. It’s always busy, employees are usually always hustling, but despite the stress they’re always pleasant and I’m grateful for that.However, a reminder to all how it can be a bit challenging for everyone regardless of employment or patronage when dealing with individuals who notoriously order “that 2XL strawberry drink” and insists on “each strawberry piece being removed by hand,” causing for unnecessary delays. Dietary requirements vary and should not be confused with being unreasonable.Let's all remember to contribute positively to the overall atmosphere and benefit to everyone.

Ran out of fingers counting how many times I’ve waited 30+ minutes for a black coffee.

Very busy place but don’t dare ask a question. Yesterday I asked the cashier, who was idle at the moment, if they have something, and the overweight female manager scolded her for talking to me and said I can ask her the question. The manager turned around and ignored me. The cashier even said the gentleman is standing right here, and still the manager ignored a 2 second question. Cashier was sweet and great, manager was awful. I feel bad with those that work with her. Today I witnessed someone actually get the manager’s attention to ask a question, and before he could ask it, the manager rudely told him they are behind and they’ll have to wait. He was left standing there as she turned around and walked away. She needs not to be in retail and work by herself.

It is very crowded and slow service. It is best to use the app to order ahead.

First time at a Starbucks .. use the drive through .. it was very fast ..