Bo Loong Chinese - Cleveland

Great food, great service. I would definitely return. The biggest plus for me is the food is hot and ready in the cart. My favorites were already prepared.

Went there once before and the two waitresses were playing on their phones and ignoring us. After waiting for an hour the food was cold. Went there again yesterday and cooked the wrong dish (but we kindly accepted it). At the end of the checkout, the waiter said that the tip had been included, and my husband paid the bill. Later, I asked her for a tip and found out that I was forcibly charged a 20% tip. I asked her the reason, and her answer was: some international students don't tip, so they force them to tip. I'm wondering what it has to do with us if international students don't tip. Forget it, I won’t come down next time.