Carvel - City of New York

The worst experience I?ve ever had at a carvels. Cashiers were rude. Said they wouldn?t be able to put fudge on a sundae because the cup was too small?. It?s fudge? liquid it pours over ice cream. Doesn?t take up that much space. Felt very rushed to order. The picture of my order included chocolate chip toppings. There were none. I asked if chips came with it I was told no while staring at the picture with chips on top. Horrible customer service. I understand business can be

They have good ice cream and I enjoy there weekday and Friday deals such as the BOGO stuff

Their ice cream cake for a birthday or other occasion is pretty good. The regular soft ice cream is ok, personally I prefer other kinds of ice cream. But it's for sure a fun store.

The employees here are usually the nicest you?ll find in all of NYC. The selection of ice cream and cakes is the same as any other Carvel but the great employees are a reason to come here if you?re in the neighborhood.

I love the vanilla ice cream a lot. Very fresh, very delicious. The staff are really nice and there are many options other than ice cream too. The air is very cool as well. Recommend this place. Me, my mom, and brother enjoys it a lot.