Dim T Charlotte Street

I had a fantastic experience at this restaurant. The food was delicious and the service was exceptional. Our waiter, Faizul, was outstanding. He suggested tasty dishes and made our experience even better. I would highly recommend this place.

This restaurant used to be enjoyable in the past, but our most recent visit was extremely disappointing. The food was low quality, seemed to be reheated in a microwave, and was poorly presented in small portions. The service was practically non-existent, despite the restaurant not being busy. To make matters worse, they turned off the music and began cleaning up 45 minutes before closing time, which was very unprofessional.

I had planned to visit this restaurant, but I ended up canceling my plans due to a negative experience with the staff. The person I spoke to on the phone was very rude and misinterpreted my tone, assuming I was being disrespectful when I was not. The man repeatedly called me "madam," which made me uncomfortable and I had to end the call to avoid further escalation. I was informed that the restaurant still follows the practice of addressing customers as "ma'am" unless told otherwise, which I find outdated and unwelcoming, especially as a non-binary individual. I have decided to cancel my booking and am hesitant to visit this restaurant again due to this unpleasant experience.

Excellent service from the get go: welcoming and friendly. It was a work friends dinner and we had a vegan and a vegetarian with us, plus halal dietary requirements. All were left satisfied with the options available to them. Food came out promptly and was super tasty! Great drinks menu too; the rose wine was delicious ; . Will happily go back when I'm in the area again :

Great place for lunch with amazing food and dimsum!