Krispy Krunchy Chicken - City of Ithaca

The chicken tenders and fries here have no business being as freakishly good as they are.

Krispy krunchy oh how far have you fallen. This used to be a once every couple weeks or several times a month treat for myself so much better than KFC and more affordable than trying to order it at a restaurant that has all changed. My trip ended Krispy crunchy this evening at approximately 7:20 the fried Chicken case was looking pretty lacking there was still enough for what I wanted though so I went ahead and ordered anyway my usual and all dark eight piece when I got to the register the price came up to almost $20 this has to be at least a $6 price jump in the past month absorbent to sat the least. I asked the employee why the price hike and he told me that they now have a new menu and that there have been several things removed from the menu as well. I got home mind you I live only about 15 minutes away only to open up my box and bite into a piece of chicken and it's barely even lukewarm this is not the first time this has happened this is an unsafe business practice and I have half a mind to blow you into the health department. I have been to your establishment in the past during your regular business hours to find a similar situation where your chicken case is not very full. During this visit about a week ago I had asked the employee to tempt the chicken as it seemed like it was kind of on the old side. The employee pulled out a laser temperature probe which only temps the surface and he tells me that it's 117° not only is that not the correct way to temp the chicken that you're going to sell to the public but that is also dangerously low for a holding temperature as the required holding temperature is 141 degrees. Needless to say I did not buy any that night and I told the employee that he should throw it away as it was unsafe. Between the price hike and the unsafe business practices I don't intend on returning anytime soon and I seriously caution anyone who does. If you dare definitely ask the store clerk to internally temp the chicken 141 or higher or no good!!! These guys are going to get somebody very sick!This is also not my first review of this establishment the first time I was immediately contacted by the owner and he asked me to message him privately he never responded!! All of these things rolled into one you are one shady businessman!!

As usual, every good thing in Ithaca has to get ruined! Been routinely buy here for years, 8 or 12pc(just chicken) all dark... luv it! Well they had to go change their menu making it unavailable. Have to buy a meal and has to be all mixed chicken. Or 4pc for $9! PASS! You have lost this long time customer and probably more...

Normally I'm a huge fan of Krispy krunchy Chicken I eat it at least once a month I typically go in during the day tonight I went in around 9:00 an hour before they close you would like to think that the food that they're selling an hour before they close is still at least hot enough to serve that was not the case this evening I didn't realize until I got it home that it was quite cold I stuck a temp probe in it and it only read 105°you are required to hold food at 141° or higher prevent the growth of foodborne pathogens I'm currently reheating it at home but I'm really considering throwing it away because I have no idea how long it's been in the temperature danger zone I am less than impressed.

The order was wrong. Chicken is always good. Tried to call and was blocked. Not possible to leave a message. Chatted with Grub Hub agent and was offered a refund. I accepted.