TGI FRIDAYS - Chicago (Erie St)

Poor service poor quality steak (even for a Friday’s)

TGI Friday's has been around for a while. The continue to add and change the menu to stay up to date. However, on this day something unusual happened. I had my family in town, and we went into the city to Christmas shop. I set a reservation for this TGI Friday's location. When all 6 of us arrived, we were informed that they had a glitch with the Open Table system, and we did not have a reservation. We were told that they would take down our name and it would be another 45-60 minutes. Fortunately, when I asked to see the manager, he sympathized with our situation and found us a table.

We went for the 2-2-2 for $20 promotion, but they didn’t offer the special menu upon seating. When I asked about it, the waitress had to check, and then go find the promo menus in the back somewhere. Once we ordered everything the food was good and a good price.

The food wasn't great. I had the sirloin and a half rack of ribs. The ribs lacked sauce, but the meat was decent. The steak was alright, but Outback is far superior. I had a good Long Island Ice Tea and my server was friendly and attentive.

Holiday last Day, had a reservation at 19.30. TGI would nor accept reservation because it was friday and they do not accept reservation. Very sad that we where not able to get the table, found another restaurant.