Bitoy's Bistro - Chicago

This place has never disappointed me. The service is excellent and the food is delicious. The sweet tea is one of a kind, the perfect blend of sweetness. The ambience is very eclectic and soulful. Upstairs is a nice seating area that they also rent out for gatherings. They have modern technology that allow you to receive your receipts to be emailed or text'd to you. The ONLY critique I have is that there needs to be more non red meat or non pork menu options for both breakfast and lunch but other than that, I will continue to support.

Hmmmm... Thought I 'd give it a try gravely disappointed. I ordered the breakfast waffle, cashier asked did I want anything else I asked for a small coffee and scrambled eggs with cheese. She went to kitchen to give chef order then came back and said we don 't scramble eggs here they only come sunny side up. Huh? Ok no problem, Chef then emerges from kitchen and says the coffee comes with the meal (as she charged me separate for the coffee). I hand her my credit card she walks over to register plugs up a device and swipes my card multiple times, then calls chef from kitchen he reaches behind register to plug device tries the card again and then nothing. Due to his attention at the preparation of my meal he runs back to kitchen. Cashier then calls Boss Lady for card machine assistance. Chef comes out with my order, cashier hangs up phone and says the machine don 't work, You have to pay cash. Well not my lucky day because I don 't carry cash during holiday season. Chef comes out looks at her and says her food ready, cashier looks at me and says I 'm sorry. Calls next guest behind me ??? I was disappointed. Atmosphere is wonderful yet contradicts the actual run of business. Customer service and operational training will do them best. Though I 'm upset the business has potential and I wish them the very best.

My co-workers and myself decided to eat at Bitoy Bistro for lunch today. I ordered a corn beaf panini: first though based upon the appearance of the panini was this is a sandwich not a panini. The pepper jack cheese was not melted at all, the corn beef should have been thinner, the bread was super thick, and the bread barely had grill marks. The worst part about the meal was they gave me a spoiled pickle spear. However they were very polite.

Went into this place on a whim. I was delightfully surprised with the great service, atmosphere, and food quality. Although the garlic bread sandwich I had was a little bit heavy for my morning, I will definitely return to explore the rest of the menu. I would recommend and Enjoy.

The service at Bitoy Bistro is outstanding! The Hitman breakfast sandwich is absolutely delicious—you have to try it!