The Garden Room Terrace Doubletree By Hilton Chester

I visited the restaurant on Saturday and Sunday. Despite having two espressos before checking in, the head waiter demanded payment while I was outside smoking, in front of a crowded area. During lunch, I ordered a club sandwich and an omelette but did not receive a drink menu or water on the table. The staff seemed understaffed. For dinner, I had peri peri chicken with a friend. A wine list was provided, followed by water shortly after. The meals arrived quickly but were not very hot. When we asked for them to be reheated, they came back warm but not hot enough. There was no personal service and we had to go to the bar to get our bill. The breakfast was disappointing. There was no spoon for my tea, so I had to share one. The cooked breakfast was poor quality, with overcooked sausage and shriveled mushrooms in a pool of water. Another diner at a nearby table also complained about the cold breakfast.

I was very disappointed with the limited options for those with lactose intolerance and an almost vegetarian diet who also cannot eat chili. I was able to find something to eat, but I was not impressed.

The service at this restaurant is efficient and attentive, and the food is of high quality. Thank you.

Eating was very poor, felt like it had been fought. pasta was advertised with a creamy sauce, but arrived with a tomato sauce. the service was good.

I had the seafood linguine and it was really good would go back again. The service was good and staff very friendly .