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Bidrage med feedbackHad lunch here today with a large party of friends. We had pre ordered our meals and paid deposits. Have not been to the Egerton for many years. Staff were all lovely, efficient and welcoming. The pub, (interior and exterior), is gorgeous. Very disappointed with my meal. I had the chicken supreme which stated on the menu that it came with mash, buttered greens and a mustard and pancetta sauce. The chicken was tough, the mash had huge lumps in it, sauce was very bland and just tasted of cream, the 'buttered greens ' consisted of peas, green beans that looked tinned and mange tout which were raw, stringy and inedible. It came served in a bowl all slopped together. I don 't like peas or green beans, however, it was impossible to remove them as they seeped into the mash and sauce. I had expected buttered greens to be possibly kale or broccoli? Really disappointed. Maybe I just made the wrong choice, however, others in our party did not like the chips and the very small portion of soup. To be fair, my meal was refunded in full and my complaint was dealt with professionally and swiftly. Would I eat here again? Yes, I would because the location and the pub itself are beautiful, staff are great. Would just choose a different main meal.
Went here for our get together before Christmas meal was a bit disappointing. We always try to go somewhere new each year like to support local non chain businesses but the ambiance was a bit of a let down as was the service. We were put in the back room where there was only one other table occupied. Okay we went with that but for a date so close to Christmas it did ring alarm bells that it wasn’t very busy. My friend has medical issues cannot eat a large amount of food so we asked if she could have a children’s portion of the Christmas dinner that was offered to be told “No I’m sorry we can’t do that as the chef will come check that you are a child” this is actually the bizarrest thing I’ve ever been told!!! Not very accommodating The food was actually quite nice not amazing but adequate. I would not return here though as there was absolutely NO deviation from the menu regardless of your personal circumstances. Not good customer service at all. Very disappointed. In the current climate of pubs not being able to survive you would think they would be a bit more flexible on their approach to customer requests. Shame they weren’t as won’t recommend won’t go back.
Spent a night at the The Egerton Arms. It was a great place for a stay if you are in this part of Cheshire. The rooms were very clean and the beds comfortable. We have a great nights sleep. The breakfast was very good and plentiful with lots of choice. The bar area and the staff were friendly. One small criticism was the food at dinner. My partner had the Polpette al sugo, I had the chicken liver paté as a starter: we enjoyed them both. We both had pappardelle and this was not as good as I expected. The pasta was stuck together in large clumps. I excpected better, especially as the propietor is a lovely Italian lady. Nevertheless, as I said it is a small criticism. Overall we had a lovely stay in a really nice country pub. Would we stay again? Yes, definately.
We stopped in for a drink as we passed by this restaurant. After driving by it multiple times and mentioning that we should stop in for a drink, we finally did. We were not let down. It is a charming and cozy pub with pleasant and welcoming staff. Although we only had drinks, the food coming out of the kitchen looked delicious, so we plan to return soon to try it.
I took my friend to her local pub for lunch in celebration of her big birthday the day before. Her menu choice was unavailable so she chose a pizza with prosciutto instead. Unfortunately the prosciutto was excessively salty and despite being hungry she found it virtually inedible. Having forced down a quarter to a third of the pizza she had to leave the rest. She told the waitress who had a word with the chef then came back to say prosciutto is salty therefore they couldn’t do anything about it. I had tasted it too and it was far too salty to eat. She pointed out that she often ate prosciutto but had never had any so salty that she couldn’t eat it she couldn’t even eat the pizza base as this had also been made very salty from the prosciutto above. My fish and chips were ok nice chips and the fish inside the batter was good although the batter itself was less pleasant. I heard no acknowledgment from the waitress that my friend was so disappointed with her meal and there was no gesture of goodwill from the staff. All in all a poor dining experience and poor birthday celebration for my friend. I don’t want to eat at the Egerton Arms again.