Krystal - Chattanooga

Best Krystal in Chattanooga. Great staff, great service, high quality food.... Genuine eggs from the shell, instead of evil goop prepared in vases in distant states a month ago served by competitors.

In Chattown and stopped, large order of fries were delicious, hot and not too salty, perfect. Best I have ever had at a Krystal. Fast Service, which is very unusual for most of the Krystal's I visit. Cheese Krystals were okay.

This is like the 5th time the manager/GM Tonya seemed to have an attitude or was short with me. She likes to close the window on customers and walk away. I don't understand all the aggression for no reason. It's like she anticipates a bad interaction or maybe thinks small talk means customers are flirting with her. That's not the case. You shouldn't be treating customers like they are a bother to you. They are who keeps your doors open and who keeps you employed. When I came through the drive thru I was told the wrong total for my meal twice. Come to find out it was intentionally done because she argued with me that she's not supposed to tell me that there is a fee now for using your debit card that had nothing to do with Krystals. Who's reading that little sign in the window? Plus I had cash. And why wouldn't you tell me the correct total. I don't know how long Krystals has been doing this but you are gonna lose business like this. Why am I paying for your card service fee? Then intentionally not giving a receipt so you don't catch it.

Burgers good, really like new fries. Thomas seems to be the person that takes my order handles the window. Has been very courteous and professional. Great service by him.

I don't understand what the deal was tonight, just after 6pm. My husband and I walked over to Krystal's since Google had said dine-in was open. Not only was it not available, we were told they were closed. The employees had put a tray in the door to keep it from shutting and locking and were sitting in a car right next to the door and when we went to open it, said they were closed without explanation. Good way to keep customers from returning and patronizing your establishment. Way to go Krystal's!!