Thyme - Charnwood

The restaurant menu was very sparse. The quality and presentation of the food was poor. Having complained about this at the same hotel in past nothing happened then and I doubt it will now. The only reason that Iate there was the meal deal otherwise I could have gone to McDonalds.

Ate at the restaurant when visiting the premier inn, there was a very limited menu of only 9 main meals (4 of which being different variations of a chilli con carne). Ordered the rigatoni, the pasta was chewy and the bolognese was tasteless; also did not taste freshly cooked. Staff were pleasant but did not ask how our food was and took 20 minutes to clear our plates when there was only us and one other table present. Would not eat here again.

I visited the restaurant of this hotel while staying locally. I arrived at 5:50 and was one of only 3 people in the restaurant area, I ordered and the staff member explained the kitchen opened at 6pm and I’d have my order by 6:10pm. I explained I needed to be finished by 6:30, so that was fine. At 6:16 I received my order but the order was clearly wrong, I’d order a vegan burger and got a bacon cheese burger, the same member of staff apologised, took the wrong order away and said the new order would be 6 mins, I waited until 6:40pm and when I still hadn’t received my order went to the bar to pay for the drink I had. Although the staff were apologetic, I was surprised they didn’t waive the cost of the drink as a gesture of good will as I left without even receiving the order I’d place over 50mins earlier.

The menu was very very sparse . Much better food in McDonald’s. The SPECIAL burger was just a chicken burger ,i asked what made it special and was told they have a chef in tonight who can prepare a chicken burger ,most nights you can only have a beef burger .the rest of the menu was a choice of curry or curry ! Don’t eat at this place as they will make excuses all the time .

I stayed at this hotel for two nights while visiting the Great Central Railway. The Meal Deal offered great value for both dinner and breakfast. I would definitely come back here again.