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Bidrage med feedbackOur charity ordered £50 worth of food last night, scheduled for 8pm delivery to celebrate our virtual fundraiser, working hard after a very long year. We proceeded to call them at 9pm when no food had arrived or any contact made. The person who answered our call, suddenly became very rude and aggressive towards, despite it being a fault on their part and insisted our food had been delivered. We were in complete shock with the way he spoke to us on the phone. It turns out the delivery driver had ruined the order and its delivery, either sent it to another house or lost it altogether! (There reasons were completely vague and blunt So why attack our charity's manager over the phone? It was a huge shame, followed by a very flimsy apology and our food arriving at almost midnight! And of course the delivery Man was also rude and abrupt, offering no sufficient apology- what a childlike food company. That will be the last time my partners and I and our guests will be ordering from both this branch and chain as we do not see the value of dealing with an incompetent company for average at best Chinese. We made sure to spread the word to the people in our conference. Unfortunately for Beijing Noodles, (and fortunately for us! there are MANY better quality and more accountable Chinese food shops in west London we will be sure to order from next time. Take care
DISGUSTING CUSTOMER SERVICE (0 STARS) Bad, unfriendly attitude from the start. Placed an order, was told they only accept cash so went to get some, returned and was waiting to pay once my order arrived. After about 10 mins asked the guy how much longer till my order arrives (considering he’s been watching me waiting sitting in front of him for the past 10 mins). He bluntly says, we have haven’t started making your meal yet as you didn’t pay! In my head: I’ve been sitting in front of you for the past 10mins waiting, what do you think I was waiting for??? Combine that with his bad attitude, was disappointed and frustrated. No apology from him. I walked out. Do not recommend a place that doesn’t offer customers basic respect and courtesy.
Pizza shop at front and chinese at back. Very dirty and untidy shop. Pizzas are hit and miss. Usually under cooked, so ask for well done. The little indian guy with a piercing (picture attached) in each ear speaks in a very patronizing manner.
Disgusting. Do not order Phad Thai, this place shouldn't be making food they don't know. Noodles are old and sticky with some gross sauce. If I could, I'd leave 0 stars
Presently surpassed. Low cost pizza with lots of toppings and it's not oily. The chicken pieces are thick and not overcooked. Not all meats are halal and when we requested no cross contamination and removed the pepperoni for another ingredient, we find a piece of pepperoni on the inside of the box. While the venue is pickup only, it houses at least 3 delivery food ventures under one roof.