Stratton House - Central Bedfordshire

Was absolutely disgusted with the accommodation. 1 cracked walls, 2 loads of cobwebs, 3 stained carpets with holes 4 hard, uncomfortable bed, 5 paint peeling on pipes and radiators, 6 filthy windows, which we were unable to open, 7 ground in dirt around and behind the sink pedestal, 8 stains around the toilet lid, 9 cracked window. 10 wardrobe with a missing handle 11 cracked walls I could go on even more. Zoom into the photos attached. No way should we have paid £76 for a disgusting, dirty room.

We stayed one night , arriving about 8.30pm The reception door was locked …we rang bell Some guy in shorts turned up as did another guy with a coat and a rucksack on his back Between them they checked us in Just appalling they barely spoke to us ….we were just an inconvenience We were given no information on breakfast or where the restaurant was ! …we did ask where the bar was …..to be told it was shut as they had done Sunday lunches ! The room was basic at best , there was no mattress protector so felt rather uncomfortable about that , the pillows were like boards We decided not to eat breakfast as we couldn’t wait to get out of the establishment The lack of hospitality….as in none at all was just unacceptable We appreciate we were not paying top dollar but felt as if we had been well and truly ripped off

We stayed at the hotel for one night while being in Biggleswade for our brother inlaw funeral, the staff were very welcoming from us entering the hotel. Our room was clean and comfortable. We had dinner in the restaurant and breakfast on the morning we left, both were cooked and served to perfection. All staff were very polite and helpful. We will definitely be staying there again when next in Biggleswade.

Pub looked nice . Hotel very poor. We changed room as hubby had arthritis . The room was more like a cupboard. Bed rock hard . Lady waitress Saturday very good. Make water Sunday had attitude like we were a bother. Not friendly at all. Would never come back

Was absolutely disgusted with the accommodation. Cracked walls, loads of cobwebs, stained carpets and furniture, hard uncomfortable bed, paint peeling on pipes and radiators, filthy windows,which we were unable to open, ground in dirt around and behind the sink pedestal, stains around the toilet lid. Photos attached. No way would we have paid £76 for a disgusting, dirty room.