Costa - Central Bedfordshire

Popular cafe with good range of hot and cold drinks and snacks in a convenient town centre location.

So painfully slow. Leave 30 minutes from queuing to receipt of order. Astonishingly bad. Why does it take so long to make coffee?

Hadn’t changed their opening times online so we were only arrived 5 mins before they closed. Supposed to be a treat for the kids to see the lights in town and an terry’s orange hot chocolate. They refused to serve us even though it was still 5 mins to closing time and only two people in queue in front of us. Kids crying. Won’t use this place again. Nero round the corner is a much better experience.

How long can it take to make one latte! It's actually painful seeing the staff fumble around like they have never made a coffee before in their lives, meanwhile the queue just grows and grows.

The recent refurbishment is very good and a big improvement but the kitchen area layout for the staff seems a bit odd. It's now at 90 degrees from where it originally was so the the staff now have to make the coffee next to where you pay. On first sight it appeared very awkward for them and also the cocoa powder was literally inches away from the customers and well within sneezing distance!