China Express - Central Bedfordshire

Although the food at this Chinese restaurant was decent, the service was lacking. Out of the 8 main courses we ordered, 2 were forgotten and 1 was incorrect, resulting in some of us finishing our meals before others even received theirs. Despite requesting an adjustment to the bill, it was ignored.

We have used China Express for years and have never had a bad meal however recently whenever we have ordered a takeaway, either for delivery or collection we have been unable to pay by card! This is despite China being a large restaurant with card payments being accepted in the restaurant area. Staff have given lots of excuses for this but none that make any sense. I’m assuming this is to avoid costs, possibly associated with card payments…… but whatever the reason it is poor customer care service and on this occasion has resulted in a very large order (over £300) being lost to another business with much better customer care! Don’t bother using if you use basic 21st century payment methods!

We ordered a takeaway for home delivery. We were very very disappointed. We’ve had Chinese food before and this was by far the worst. It very flavourless. The vegetable rice had egg in it so the vegan with could not eat, nothing tasted great. It was such a let down, needless to say we will not be ordering from them or going there ever again.

This Chinese is so good i couldn't believe how good it was you would struggle to top this place you couldn't find better in china town i no people who drive from Norfolk just to eat in this restaurant incredible food

China Express is wonderful. Staff and food amazing. No faults at all, everything was perfect. Clean premises. Would highly recommend. This is second visit in a week.