Dunkin' - Catonsville

I went to this restaurant at 8:12 PM, even though their online and door hours both stated that they were open until 9:00 PM. However, I found the door locked and employees mopping inside. The only sign on the door was a very unwelcoming "restrooms for customers only" sign. The entire lobby was closed almost an hour before the posted closing time. This isn't the first negative experience I've had with this Dunkin' location, and it will definitely be my last visit. This experience was not even worth giving them one star for this review.

This restaurant is always a great choice for coffee.

I have received the wrong drink twice from this restaurant. The first time, I ordered 4 mocha coffees, but they were all made incorrectly and I had to throw them away. Today, when I ordered a mocha coffee again, I received a completely different drink. I'm not sure what's going wrong, but I hope the management looks into this issue.

I live close so this location is convenient, but the people taking the drive thru orders either cut you off when ordering or don’t speak up. Ask them if they could speak up and no change. Coffee is bland and food is sub par at best. I’ll be driving further down route 40 now instead of ever going back to this location.

Would come in everyday for a month straight after work and sit and enjoy a sweet tea and a glazed donut in the cool air! Love it!