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Tilbagemelding
Bidrage med feedbackThe nastiest bathrooms every time I come. If you have food on the menu that is $40 a plate clean the restroom. Could use a refresh as well. Some of the seats are nice, some are overly worn.
I went to see a movie and while as a whole the venue is nice, both women’s bathrooms had toilets leaking with water on the floor, no toilet paper in several stalls, and overall they were filthy.The menu is also very limited and expensive. It would be nice to have more snack options, such as buffalo bites, chicken fingers, etc. Even the popcorn and candy was more expensive then other theaters.I tried to go to the concession stand during the movie but the service took too long so I left. There were three people in front of me, and I had stood and waited more than three minutes without the line moving.If prices comes down, more concessions are added, and the bathrooms are reasonably clean I would go back.
We’ve been here many times and received great service…our most recent time was the worst. I wouldn’t normally complain but when you’re automatically charged for gratuity you expect to receive at least some service. Our server took our order and then we never saw her again. We came to see the new Transformers movie for my sons birthday…his food came out wrong…our server was no where to be found. Usually they come back to check on you before the movie starts, nope, never saw anyone. We had to track someone down to get my son's food corrected! Once my son’s correct food came out to him my husband asked the server for another drink and was told we had to go to the bar to get it. Why am I tipping anyone?! We had to do everything our self! We received no apology for screwing up our order...my poor son had to wait forever for his food on his birthday! There was no staff to be found so I submitted my complaint online...its been 5 days now with no response from anyone. It is clear that customer's concerns are of no importance at this establishment.
Very disappointed. The seats were torn and very loud when reclining, the bathroom was messy, and the popcorn was cold. $40 for one ticket, popcorn and a soda should be a better experience. Being automatically expected to tip when refills aren’t brought to you throughout the movie is a scam. There were a lot of food and drink items not available to order. The staff was all very very nice, but go somewhere else for your dinner and a movie date.
Our group of 3 enjoyed the experience. Everyone was very nice. The servers served the food with skill.The popcorn was extremely tasty. All the food we had was well presented and tasty.Two points to make:The seats are all on a level surface, which makes the bottom of the viewing screen a bit hard to see if the person in front of yiu does not recline their seat.Given it was holiday Monday, they were out of several menu options.