Rusty Nail - Carson City

Rude staff and bad food! Soggy fish and chips and very greasy burgers! Will not eat there again, yuk!

My review is based 100% on their catering and delivery service. I have never dined inside their restaurant. The only reason I gave two star was because the deliverer of the food was courteous and helpful. I live about 2 hours from Carson City and came to the area for one of my relative 's graduation parties on Saturday at West Park. . According to the parent 's of the graduate, they ordered chicken, biscuits, potato salad, coleslaw, and macaroni salad from the Rusty Nail on Friday (i believe Friday night) for 11:00 AM delivery at West Park on Saturday. The food was delivered 30 minutes late. Several attempts at calling the Rusty Nail proved fruitless (no answer). When one staff member did answer, the person responded that the delivery was for 11:30 AM, not 11:00 (which was refuted by the people ordering it0. After about 20 minutes went by with no food, I personally left the part and went to the Rusty Nail. We had elderly people, kids, and a diabetic whose sugar level was plummeting due to the lack of food due to it being late all while waiting in near 90 degree heat. . When i arrived at the restaurant, I eventually spoke with the person in charge who explained to me that the delivery time was 11:30, not 11:00. She was very defensive while I remained polite, but concerned. I left stating that I would never eat there again. The staff people were (to coin a phrase) trying to urinate down my back and tell me its raining. Just as I arrived back at the park, the food was delivered at 11:30. Based on the available evidence, either Rusty Nail staff forgot our order or wrote the wrong time down. When the food arrived, the chicken was very good except for one piece that was undercooked without much coating on it and I had to throw it away,. I had one biscuit that was cold (which is hard to do in almost 90 degree weather). The salads were good. I am just disappointed some of the Rusty Nail staff refused to take responsibility for their errors. They must be Trump supporters. Don 't worry, I will not eat their or order food from there ever again.

My wife and I had a good experience the last time we went. But my parents went in today and where accused by the staff of just trying to get free food when they refused to eat the meal after the server brought out the food without a mask on. I feel like every place has a bad egg and they got the bad egg. Either way, there are way too many restaurants around for us to choose The Rusty Nail again. Disrespecting my mom is a good way to loose my business for life.

The food was excellent and the staff was amazing. Prices are very good. We will definitely dine here again.

This was an excellent little restaurant for breakfast. Our waitress was amazing and our food was awesome and the price was fair. What more could you want?