Starbucks - Carolina Township

Young ladies were more interested in their own conversations than tending to orders and it was not even a busy

I went in with my family right before 8pm on 1/5/23. The place was empty and chairs were up so I’m assuming it was close to closing time. We were the only ones in the store. “Jay” the shift lead was standing behind the register staring at us as we walked in with no greeting what so ever. Just a blank, unpleasant, and negative stare. Before my husband began verbally speaking his order “Jay” rolled his eyes in a way as if he was already really annoyed with us. Making it very obvious our business and presence were not welcomed. It made us feel very uncomfortable to the point I almost walked out. “Theo” the barista on the other hand was very nice and understanding of our frustration with the shift lead “Jay”. “Theo” was way more professional, kind, and respectful, than who was left in charge of the store. Starbucks you may want to reconsider the positions of your employees here. I understand we may have came right before close, but that is not a way to treat regular paying customers. Shame on you “JAY”. Way to go “Theo”!

Both my drink and Danish were to be desired. Service was a bit slow, but that's to be expected. Overall good expirence.

Had the craziest experience this morning. Two baristas right in front of us ignored us completely, even after saying, Hello, excuse me. Wouldn 't even look our way. We were missing one part of our order. Finally one barista glared at us glared and we said we were missing one part, she just turned away, said nothing. We waited a little longer, everyone else after us got their orders, and we said again, I 'm sorry, but we 're missing a tall drip. IT 'S COMING! She shouted at us. Shouted! Like we were naughty children! The other barista continued just to ignore us. It was the craziest, rudest, most un Starbucks like experience ever.

Employees are cool and helpful, they make the drinks pretty on point if you like the fancy boujee drinks. The atmosphere is on, it can be kinda dry. A lot of older people if that's your thing.Wheelchair accessibility: Avaliable, kinda tight parking. It's Augusta though so if you know you know.