Potbelly - Carmel

First time trying it and it was 5 stars. The chicken club add avocado was great. And good price for the quality.

Ordered online, was given an estimated time for it to be ready and sure enough. I got the veggie melt and my husband got the smoked ham sandwich and HANDS DOWN the BEST sandwich. When looking for the best quality ingredients, rewards on the app, and amazing customer service and attention POTBELLY is the place for a fact ? and specifically this Carmel Location. Chefs Kiss.

The food was very good. I ordered a skinny sandwich and soup combo. The chicken pot pie soup was very hearty. There were lots of veggies in it. Initially there was an ingredient forgotten on my sandwich, but as soon as I mentioned it to the staff, they were happy to fix it for me and even provided compensation for the mistake. If I'm in the area again I would definitely return. The staff was very kind and helpful. I also tried the seasonal eggnog shake and it was delicious!Wheelchair accessibility: They have assistance available for those who use wheelchairs

Love their Sandwiches, try out their Mediterranean sandwich with added mushrooms, it is so good.

I get their powerhouse salad about once or twice a week. At least half the time they forget the dressing. Today I ordered for my family and had 3 salads with no dressing. I called several times over the course of 30 minutes. No one ever answered the phone once. Terrible customer service and attention to detail.